Recommendations for dealing with people in crisis situations
... and following difficult lefe events
Languages
German, English, French, Ukrainian, Russian, Slovak, Hungarian, Polish, Romanian, Turkish
These recommendations are intended to help you communicate with someone who has
experienced a crisis or a di cult life event. Accidents, experiences of violence, war or ight
are situations that can create fear and confusion, uncertainty and shock.
The way you communicate with someone who is under great stress is very important.
Below we give you recommendations on how to behave when you are in a situation
where you want to and can help.